Camphill Tiphereth awarded high grades in recent CI inspectionsType: Consultations
Topic: Care regulation
In October 2018 and January 2019 the Care Inspectorate inspected the care home services provided by Camphill Tiphereth in Edinburgh at The Hollies and at Torphin House. The visits were unannounced, and the inspector was investigating two aspects of the services, namely
- Quality of care and support
- Quality of management and leadership
Quality Assessment grades awarded by the Care Inspectorate are important, both as independent assessments of quality and as the public currency by which commissioning and other decisions are made. The Care Inspectorate currently use a six point grading scale, which grades areas inspected from Excellent (Grade 6) to Unsatisfactory (Grade 1).
Tiphereth were delighted that the Care Inspectorate awarded The Hollies Grade 5 (Very Good) and Torphin House Grade 6 (Excellent). Sandy Walton, Quality Manager at Tiphereth said
Life-sharing is at the heart of the services we offer. Our Managers have an unflinching dedication to championing the people they support and to ensuring the quality of care they receive is of the highest standards. We are proud of all our staff and this excellent achievement highlights their commitment.
One carer said
My relative has been so well supported, taking part in community events and travelling abroad. Couldn’t ask for better support for my relative.
The Care Inspectorate reports highlighted the following aspects of care which contributed to Tiphereth’s high scoring grades:
My family know that I feel safe as I am happy and on visits home I am always happy to return to Torphin House
The live-in houseparents have been a consistent presence in residents’ lives for a number of years…..[providing] residents with the security of knowing that there was always someone in their home who knew them really well and understood their individual needs, choices and wishes
My family member has grown leaps and bounds since living there
People were supported to reach their potential in a range of ways…..[meaning] that residents had opportunities to develop friendships and build relationships with people in the local and wider community
They respect my independence, they make me feel safe and don’t just treat me like a service user
Co-workers spoke positively about the support and training they received